Whether you're exploring DohoDigital for the first time or you're already a client looking for specifics—everything you need to know is right here.
The big-picture questions about our services, how we work, and what makes us different from every other agency.
We provide a full-stack, AI-first marketing system—not just individual services. That includes:
Every client gets a custom combination based on what their business actually needs. No cookie-cutter packages.
We're AI-first, not AI-adjacent. Most agencies bolt AI onto their existing workflows as a sales gimmick. We built our entire operation around it. Our AI agents actually answer your phones, qualify your leads, and book your appointments. Our SEO platform optimizes for AI answer engines, not just Google. Our ad systems learn and optimize in real time.
The other difference: you get one platform, one team, one login. Not 15 tools duct-taped together. We replace the stack, not add to it.
Absolutely. We're headquartered in Orange County, California but work with businesses nationwide. Everything we build is digital—AI agents, ad campaigns, SEO, CRM automation—so geography doesn't limit what we can do for you. We have clients from coast to coast across multiple industries.
Done-for-you. We handle the strategy, build-out, optimization, and ongoing management. You don't need to be a marketer—that's our job. You'll have full visibility through your BizMate dashboard and regular reporting, but the heavy lifting is entirely on us.
That said, if you're a hands-on business owner who wants to use BizMate directly for things like email campaigns or pipeline management, we'll train you on everything.
How our Voice AI and BizBot chat agents handle your leads, book appointments, and never take a day off.
Voice AI is our custom AI phone agent. When a lead calls your business, the AI answers in a natural, human-sounding voice—trained specifically on your business, your services, your pricing, and your brand voice. It asks qualifying questions, answers common inquiries, and books appointments directly to your calendar.
The caller doesn't know they're talking to AI. It handles interruptions, follow-up questions, and complex conversations naturally. After every call, your team gets a full summary with key details and recommended next steps.
BizBot is our text-based AI chat agent. It lives on your website, social media, and SMS channels—engaging leads the instant they reach out. Like Voice AI, it's trained on your specific business and can qualify leads, answer FAQs, and book appointments.
The key difference: BizBot handles written conversations across all your digital channels while Voice AI handles phone calls. Together, they cover every way a lead might try to reach you.
Yes. During onboarding, we train the AI on everything—your services, pricing, service areas, common objections, competitor differences, and any edge cases you want handled. It doesn't give generic responses; it gives your responses.
If a conversation goes beyond the AI's training, it gracefully escalates to your team with a full summary of everything discussed so the caller never has to repeat themselves.
It does exactly what a great receptionist would do: acknowledges the question, lets the caller know someone from your team will follow up personally, takes their contact information, and sends an immediate alert to your team with a full transcript and summary. No dead ends, no frustrated callers.
No. This isn't the automated phone menu from 2005. Our Voice AI uses advanced natural language processing with realistic speech patterns, appropriate pauses, and conversational tone. Most callers don't realize they're talking to AI. We'll give you a live demo during your strategy call so you can hear it for yourself.
Your CRM, email, SMS, automation, calendars, pipelines, and reputation—all in one place. Here's how it works.
BizMate is your all-in-one business platform. It replaces your CRM, email marketing tool, SMS platform, calendar booking system, pipeline manager, review management tool, and more. One login, one dashboard, one place where everything about your marketing and sales lives.
Think of it as the command center for your entire business—with AI built into every layer.
Most clients replace 8–15 separate subscriptions:
And yes, the math works out. Most clients save money even before we factor in the results.
Yes, though we don't recommend it. BizMate is most powerful when everything flows through one system—leads, conversations, bookings, follow-ups, and reporting all connected. When tools are scattered, data falls through the cracks.
That said, we can integrate with your existing tools during a transition period if you're not ready to switch everything at once.
No limits. Unlimited contacts, unlimited users, unlimited automations. You won't hit a paywall just because your business is growing. That's the whole point.
How our AI-powered SEO works across Google, AI answer engines, and voice search—and why traditional SEO alone won't cut it anymore.
Local Edge is our proprietary AI-powered SEO service built for the new reality of search. It doesn't just optimize for Google—it optimizes for the AI answer engines people are increasingly turning to, like ChatGPT, Perplexity, Google AI Overviews, and voice assistants.
We combine traditional SEO fundamentals (technical optimization, content strategy, link building) with AI content intelligence, entity-based optimization, and citation building that ensures your business gets recommended by AI—not just ranked by algorithms.
Honestly? It depends on where you're starting. Most clients see measurable movement within 60–90 days and significant results within 4–6 months. Local SEO tends to move faster than national campaigns.
The advantage of our AI-powered approach is that we're building two engines simultaneously: traditional search rankings and AI recommendation presence. Even if Google rankings take time, you can start appearing in AI answer results much sooner.
Because your customers are already using them. When someone asks ChatGPT "who's the best plumber near me" or asks Perplexity to compare weight loss clinics—your business needs to be in that answer. Traditional SEO doesn't optimize for this. Local Edge does.
This isn't a future problem. It's happening right now, and the businesses that get positioned early will have a massive advantage.
100% yes. Every piece of content we create—blog posts, landing pages, meta descriptions, everything—is yours. If we ever part ways, it all stays with you.
What to expect from day one. No surprises, no mystery, no six months of "we're still building."
Most clients are fully launched within 2–4 weeks depending on complexity.
Minimal. We'll need 1–2 hours upfront for the strategy and discovery sessions—that's where we learn your business, your voice, your ideal customers, and your goals. After that, we do the heavy lifting. You'll review and approve things as we go, but the build is entirely on us.
The basics: access to your current marketing accounts (Google Ads, Google Business Profile, social media, website), your branding assets (logo, colors, any existing guidelines), and a clear picture of your services, pricing, and service areas. We'll send you a simple intake form that covers everything.
For AI agent training, we'll need your most common customer questions, objections, and the way you'd want them answered. We'll walk you through all of this.
Everything lives in your BizMate dashboard—leads, calls, bookings, ad performance, SEO rankings, review stats, pipeline value. It's all real-time and all in one place. We also provide regular reporting with analysis and recommendations so you know exactly what's working and what we're optimizing next.
Transparent answers about what it costs, how billing works, and what you're actually paying for.
It depends on what you need. Every business gets a custom plan based on their goals, industry, and growth stage. We don't do one-size-fits-all pricing because one-size-fits-all doesn't work.
What we can tell you: most clients spend less with us than they were spending on the collection of disconnected tools and underperforming agencies they replace. We'll give you transparent pricing during your strategy call—no hidden fees, no surprises after you sign.
No long-term contracts. We operate on month-to-month agreements. We earn your business every month by delivering results—not by locking you into a contract you can't escape. If it's not working, you can walk. Period.
Some services like SEO do take time to build momentum, so we recommend committing for at least 3–6 months to see meaningful results. But that's a recommendation, not a requirement.
No—ad spend is separate. Our fee covers strategy, creative, optimization, AI-powered targeting, landing pages, lead tracking, and ongoing management. Your ad spend goes directly to the platforms (Google, Meta, etc.) and you control the budget.
We'll recommend a starting budget based on your market and goals, and we optimize aggressively to get you the most leads per dollar.
BizMate is included as part of your DohoDigital service. You get the full platform—CRM, email marketing, SMS, automation, pipelines, calendars, review management, reporting, and unlimited contacts and users. There's no separate software fee while you're a client.
We serve specific industries because generic marketing doesn't work. Here's how our industry expertise translates to better results.
We have deep expertise across several verticals:
Our AI systems adapt to any industry. If you don't see yours listed, let's talk—we've likely worked with something similar.
Because a plumber's lead funnel looks nothing like a law firm's intake process, which looks nothing like a podcast growth strategy. The keywords are different. The customer psychology is different. The conversion paths are different. The compliance requirements are different.
When we build your AI agents, SEO strategy, and ad campaigns, we're drawing on industry-specific data and proven playbooks—not starting from scratch with generic templates.
Almost certainly. Our AI systems and marketing frameworks are adaptable by design. The industries we list are where we have the deepest playbooks, but the underlying technology—AI agents, CRM automation, intelligent advertising, SEO—works across any service-based business. Book a strategy call and we'll tell you honestly if we're a good fit.
For current clients: how to get help, manage your account, and make the most of your DohoDigital partnership.
Multiple ways. You can reach your dedicated account manager directly via phone, email, or text. For platform questions, there's 24/7 live support available through BizMate. We respond fast—because we know how frustrating it is when you need help and can't get it.
Yes. You won't be passed around between random reps. You'll have a dedicated point of contact who knows your business, your goals, and your history. They're your strategist, your advocate, and your first call when you need anything.
Anytime. Your business evolves—new services, new pricing, seasonal promotions, new locations—and your AI agents need to evolve with it. Just let your account manager know and we'll update the training. Most updates are turned around within 24–48 hours.
We make it easy and professional. You keep all your data—contacts, content, campaign history. There's no penalty and no hard feelings. We'll help you export everything and ensure a smooth transition.
That said, BizMate access and AI agents are part of your DohoDigital service, so those would deactivate at the end of your billing period. Your website content, SEO work, and any creative assets remain yours permanently.
Your BizMate dashboard is live 24/7 with real-time data. On top of that, you'll receive regular performance reports from your account manager that include analysis, insights, and recommendations—not just raw numbers. We tell you what the data means and what we're doing about it.
We'd rather talk than type. Book a free strategy call and we'll answer every question you have—plus show you exactly how our AI systems would work for your specific business.